Effective Date: May 1, 2020
Last Updated: October 1, 2026
1. Acceptance of These Terms
These Terms of Service (“Terms”) govern your access to and use of the Maple Virtual Solutions website at https://maplevirtual.com and the information made available through it.
The website is operated by Maple Virtual Solutions (“Maple Virtual Solutions,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.
These Terms govern website use. If you separately engage Maple Virtual Solutions for a diagnostic review, consulting engagement, or other professional service, the applicable proposal, statement of work, engagement letter, or service agreement will govern that engagement. In the event of a conflict, the specific written agreement will prevail to the extent of the conflict and as permitted by law.
2. Our Services
Maple Virtual Solutions provides services that may include:
- The Maple Standard™ diagnostic assessment of business plans and pitch decks.
- Funding-readiness assessments and consulting.
- Business plan, pitch deck, and financial model development or review.
- Strategic positioning, transaction structuring, and related guidance.
- Discussions regarding potential funding pathways and possible connections with capital providers for suitable opportunities.
The services available to a client depend on the circumstances, agreed scope, and applicable engagement terms.
Information on this website is provided to describe our services and approach. It does not constitute a commitment to accept an engagement or provide any particular service.
3. No Guarantee of Funding or Business Outcomes
Maple Virtual Solutions does not guarantee that:
- A business plan, pitch deck, financial model, or other document will be accepted by an investor, lender, or other capital provider.
- A diagnostic review or consulting engagement will result in funding, investor interest, approval, or a particular business outcome.
- Any potential investor or lender will respond to, consider, or approve an opportunity.
- A particular amount of capital will be available or obtained.
- A proposed transaction will be completed.
Funding decisions depend on many factors, including the opportunity, market conditions, financial assumptions, risk profile, due diligence, and the independent decisions of third parties.
Any case studies, examples, testimonials, or reported outcomes on this website illustrate specific experiences and should not be interpreted as a promise of similar results.
4. Information Is Not Professional Advice
Website content is provided for general informational purposes. It is not, by itself, accounting, legal, tax, investment, securities, or other regulated professional advice tailored to your circumstances.
You should not make material business, financial, legal, tax, or investment decisions solely on the basis of information published on this website.
Where you engage Maple Virtual Solutions for professional services, the scope and nature of the work will be set out in the applicable engagement agreement. You remain responsible for evaluating recommendations in light of your circumstances and obtaining any additional professional advice you require.
5. Your Responsibilities
When using our website or engaging our services, you agree to:
- Provide information that is accurate and not misleading to the best of your knowledge.
- Ensure you have the right and authority to provide documents and information to us.
- Avoid submitting information that infringes another person's rights or that you are not authorized to disclose.
- Use the website lawfully and not attempt to disrupt, damage, or gain unauthorized access to the website or its systems.
- Not use the website to distribute malicious software, unlawful content, or unsolicited communications.
- Respect the intellectual property rights of Maple Virtual Solutions and third parties.
You are responsible for reviewing the accuracy and completeness of information you provide and for notifying us of material changes that may affect an active engagement.
6. Fees and Engagement Terms
Fees, payment schedules, deliverables, timelines, cancellation terms, and other service conditions will be communicated in the applicable proposal or written engagement agreement.
No paid engagement is created solely by browsing this website or submitting a general enquiry.
The terms of any applicable written agreement will govern payment obligations, refunds, cancellation rights, and the scope of work.
Where a particular service includes a stated guarantee or refund policy, that policy will apply according to its published terms and the applicable engagement agreement. No general refund entitlement should be inferred beyond those terms or rights provided by law.
7. Intellectual Property
Unless otherwise indicated, the website and its content, including text, graphics, branding, logos, frameworks, assessment structures, and other materials, are owned by or licensed to Maple Virtual Solutions and are protected by applicable intellectual property laws.
This includes The Maple Standard™ name, framework, assessment methodology, and associated materials, subject to any third-party rights.
You may view the website and use its content for your personal or internal business reference. You may not reproduce, republish, distribute, sell, modify, create derivative works from, or commercially exploit website content without our prior written permission, except where permitted by law.
Any deliverables prepared for a client, and the rights to use those deliverables, will be governed by the applicable engagement agreement.
You retain responsibility for ensuring that materials you provide to us may lawfully be used for the purposes of the engagement.
8. Confidentiality
We recognize that business owners may share commercially sensitive information when discussing their businesses or projects.
The handling of personal information is addressed in our Privacy Policy. Confidentiality obligations relating to business plans, financial models, pitch decks, project details, and other commercially sensitive information may also be addressed in a separate engagement agreement.
Nothing in these website Terms creates a broader confidentiality obligation than is established by applicable law or an agreement between the parties.
Please do not submit highly sensitive or confidential documents through a general website form unless an appropriate method of transfer has been arranged.
9. Third-Party Services and Links
Our website may link to or incorporate third-party websites, tools, platforms, or services.
We provide these links for convenience and informational purposes. We do not control third-party services and are not responsible for their content, availability, security, terms, or privacy practices.
Your use of third-party services is subject to their own terms and policies.
10. Website Availability and Accuracy
We aim to keep our website information accurate and current, but we do not guarantee that all content is complete, current, error-free, or available at all times.
We may update, modify, suspend, or remove website content or functionality without notice.
Descriptions of our services, examples, case studies, and testimonials are provided to help visitors understand our work. They do not replace the terms of an individual engagement.
11. Limitation of Liability
To the extent permitted by applicable law, Maple Virtual Solutions will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of, or inability to use, this website, including loss of profits, business opportunities, data, or goodwill.
We are not responsible for independent decisions made by investors, lenders, funding sources, or other third parties, or for outcomes resulting from those decisions.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law. These website Terms do not replace any liability provisions specifically agreed in a separate engagement agreement.
12. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of the website, your infringement of third-party rights, or your material breach of these Terms.
This provision does not apply to the extent a claim arises from our own negligence, misconduct, breach of law, or other conduct for which responsibility cannot lawfully be excluded.
13. Privacy and Cookies
Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.
Where applicable, cookie preferences and tracking consent are managed through the website's available privacy controls.
Please review our Privacy Policy for further information.
14. Governing Law
These Terms are governed by the laws of British Columbia and the applicable laws of Canada, without regard to conflict-of-law principles.
Subject to any mandatory legal rights or requirements, disputes relating to these Terms will be addressed by the courts of British Columbia with appropriate jurisdiction.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after updated Terms are posted may constitute acceptance where permitted by law.
Changes to an existing client engagement will be governed by the applicable engagement agreement and relevant legal requirements.
16. Contact Us
If you have questions about these Terms, please contact:
Maple Virtual Solutions
Email: hello@maplevirtual.com
Website: https://maplevirtual.com